Legal
Refund Policy
Last updated October 22, 2026
Your satisfaction matters. This policy explains how refunds are managed for online services purchased from Mark Yeats Licensed Real Estate.
01Eligibility for Refunds
You may request a refund for one-time programs within 7 days of purchase, provided no booked session has been delivered and digital materials have not yet been accessed.
02Non-Refundable Items
Sessions already delivered, digital materials already accessed, and any services already rendered are non-refundable.
03Unused Sessions in Packages
If you have purchased a multi-session package and wish to cancel after using some sessions, you may receive a pro-rated refund for unused sessions, as long as your request is made within 30 days of purchase.
04Monthly Partnership Plans
You may cancel your monthly subscription at any time. Cancellations take effect at the end of your current billing period. No refunds are issued for past or partially used months.
05Missed or Rescheduled Sessions
Missed sessions or cancellations within 24 hours of your appointment are non-refundable. Please reschedule with at least 24 hours’ notice.
06Duplicate or Accidental Charges
If you believe you have been charged in error, please contact me immediately. Verified duplicate or accidental charges will be fully refunded.
07How to Request a Refund
To request a refund, email contact@markyeats.shop with your name, purchase details, and reason. I aim to respond within 3 business days.
08Refund Timeline
Approved refunds are processed via Stripe and typically appear on your statement within 5–10 business days, depending on your payment provider.
09Chargebacks
If you dispute a charge with your financial institution, please contact me first to resolve the issue. Unresolved chargebacks may result in suspension of services.
10Contact for Refunds
For questions about refunds, please email contact@markyeats.shop or see the Contact page.